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How To Overcome The 14 Most Common Objections
To Joining Your Opportunity!
by Robert Blackman
I found
early on in my MLM career that not everybody you talk to is going
to be interested in your opportunity. That's just life. The timing
isn't right for them.
But, still there are others who try to rattle your cage by asking
you tons of questions. They want a "sure thing" or they
won't join.
Don't
spend a lot of time with these types of prospects. Don't let them
cloud the truth about your potential of making money in MLM and
cause you to hesitate or evaluate what you're doing.
Instead,
get the facts about your opportunity and whole heartily believe
in what you say.
Here's
a list of my top 14 objections to MLM and how you should handle
them:
#1.
I don't have any money
This
is by far the most common of all the objections I get. Lack of money.
My response to this is: That's the reason you need to be in MLM
in the first place--to have more money!
If
someone isn't willing to fork over at least $50 to $100 a month
to build their MLM they won't be successful--and they 'l only drag
you down with them. Unless the person is on welfare, or just lost
their job, they have the money.
They
just have to be convinced to spent it on their financial future
instead of HBO! I know when I first started my MLM business I would
delay paying my rent or phone bill in order to pay for my advertising
expenses.
Did
I have tons of money to invest when I got started? Absolutely not!
And I was sharp enough to realize that's precisely why I needed
a residual income--because my 90 hour a week job wasn't providing
the windfall I had always dreamed of! And I was willing to make
a few sacrifices around the house, shuffle my bills a bit, and go
for it. That's the type of person you're looking for!
What
I usually do when someone says they don't have the money to invest
I just give them the facts. Calculate how much product or service
your prospect needs to buy each month in order to get a commission.
Then estimate what the minimum amount of money they'd have to spend
in order to recruit 1 person each month.
If
you're doing local recruiting that's easy--the only cost is their
time. If you;re doing national recruiting you need to come up with
the cost of ads, mailings, postage and phone calls. I've found that
the average cost to recruit a new person is around $50 each. This
means if I spend $100 a month in advertising I should recruit two
people each month.
I usually
respond by saying, Bill, the monthly commitment for product is only
$30 a month. Plus, if you know of anyone locally who would be willing
to make a few extra hundred bucks a month you could sign them up
with no out-of-pocket costs just by making a local phone call.
But,
if you want to advertise nationally you'll need to invest at least
$100 a month, maybe more in order to start making money in a few
months. You can insert your own facts and figures here. The point
is unless your prospect knows how much they are required to spend
each month in order to be successful how in the world can they tell
you they don't have the money?
Aren't
they making a decision about money without knowing how much is required
in order to make your opportunity work? You'll find this objection
really isn't a objection at all. It's just used to scare off the
average networker. People use it all the time in place of the truth.
Maybe they just dropped out of a program last month and their spouse
won't let them invest again.
Or,
maybe they haven't read your material and are blowing you off because
they are having a bad day.
Or
worse yet, they have read your materials and they don't understand
your program. And remember what happens when people are confused?
The do NOTHING!
#2.
I don't have any time
I just
love this objection. When someone gives me this excuse I know two
things right off the bat. 1) They truly missed the concept of time
compounding and delayed gratification. Or, 2) they're just throwing
out an excuse to cover up the real reason of not joining.
What
do you say to this objection? Clearly you ask if they understand
how time compounding works and how, after a few short months, they'll
have others in their downline duplicating their efforts. If they
don't, go ahead and explain it carefully to them again. If they
do understand this concept then time isn't their objection at all.
Ask
them if there is any other reason they re not interested. They may
go ahead and tell you at that time. But, remember, it's your job
of informing your prospect properly. You do that by asking and probing.
Learn
to listen to what they are saying. Always ask if they have any other
questions or concerns. It's like peeling an onion. You may have
to peel away the top few layers in order to get down to the "good
stuff" . Not everyone of your prospects is going to say, sign
me up! What you must do is become a master of asking and listening.
Then you'll find out the true objection.
#3. My uncle LeRoy was in that once and he lost his shirt. Or, better
yet, I tried MLM once and failed, it's not for me.
Patience
is a learned virtue. Early in my MLM career this objection used
to drive me crazy! First of all the only people who loose their
shirt in MLM are those who start off wrong. They may buy a $1,000
ad or spend $2,000 on a direct mail campaign their first month,
only to find out three months later that only 1 or 2 people joined!
These
people did not consult with the proper upline to find the most affordable,
yet effective recruiting method. Again, they were betting the ranch
that "direct mail" would make them rich in MLM. Now that
they failed with this method they've closed their mind to MLM altogether.
Plus, their spouse threatened to divorce them if they tried that
stupid MLM thing ever again!!!
If
this is truly their objection get the facts from them. This is a
touchy area. Nobody wants to share their failures with you. Many
are reluctant to say, without investigating my options I thought
spending $1,000 on a mailing list and cassettes tapes would work.
Boy was I wrong!
Ask
them what they think went wrong in their last MLM experience. Listen
closely. Then share with them how you and your upline are avoiding
that same problem and how you will help them become profitable.
The key here, is that you do know what your doing. This is where
you must become a student of not only MLM in general, but also in
a particular, how your group is recruiting others.
#4.
I don't want to pay more taxes by making more money and moving up
to the next tax bracket.
I've
yet to understand this one. I loved the day I was paying more taxes.
That meant I was making more income! This comment is usually from
little old ladies who work at a bank!
#5.
I'm not very good on the phone.
Who
is, at first? I know I wasn't. Again, phone skills are a learned
habit. You get good on the phone only after making mistakes. If
you aren't willing to get on the phone, work through and control
your fear, you'll severely limit your ability to earn big money
in MLM.
I always
tell my prospects this. I know what you mean, I felt that way when
I first got started. To be completely honest with you Joe, I was
scared to death. But, what I found out was the people I was calling
were equally as scared as I was. And with a little effort and training
from my upline I learned how take control of a conversation and
determine if the person on the other end was really a prospect for
my opportunity.
In
other words, I learned how to filter out those people with a phone
call. What I'd be willing to do Joe, if you're really serious about
making money in this program, is to do 3-way calling with you the
first couple of weeks so you can hear first-hand how to call people
.
This
really works. Don't offer it though unless you are prepared to do
3-way calling with your prospects. If they still aren't interested
even though you've offered to help them, then they're really not
a prospect at this time.
Try
to get them to sign-up and use the products and let them know about
any other kind of recruiting device you may have, such as post-cards,
co-op ads, etc.
#6.
I'm not a salesperson.
We
are all salespeople. If you're married, you sold your spouse on
you, didn't you? Sure you did. You sold your employer on how good
a job you'd do. You sold your banker or landlord that you had the
ability to pay your mortgage or rent on time every month. And, if
you stop a moment to think about it, you've sold all your friends
on your favorite movie or restaurant.
How
did you do these things? You just talked about what you believed
in from your heart. All too often, people in my organizations try
to develop slick presentations. The best presentation requires no
outline or memorizing on your part. The best presentation comes
from first-hand experience.
The
only way you get this experience is to participate into the many
products and recruiting devices that your upline and company provide.
Many of these techniques or services have been provided to you so
you won't have to sell anyone on your MLM.
If
you've just started a program and feel that you don't have any creditability
do this. First, use the product or service. You've automatically
have something to talk about to your prospect. You can say, I've
used product X, and it's great! . Then, tap into your uplines success.
Tell
your prospect the truth at all times. Say, Joe, I just got involved
this month. I've tried the products and they are great. But, more
importantly, I'm working with Bill, my upline. In only 6 months
time, Bill has built a monthly income of $500. And, best of all
he's telling me exactly how he did it. Then describe Bill's success.
Schedule a 3-way call with Bill if necessary.
The
point is, if you haven't been in long enough to build a track record,
use your uplines track record. It's free, isn't it? If Bill's system
works like it should, then in 90 days or so you have
your own success story.
In
order to become a good salesperson for your MLM you must become
"SOLD" on your MLM, your sponsor, your recruiting methods
and you must believe in YOURSELF! Then just talk from your heart
and share your personal experiences! Boom! You've become what you
thought was impossible, a SALESPERSON!
#7. I don't know very many people.
If
modern technology has done anything for us in the last century it
is the ability to get in touch with mass amounts of prospects with
a touch of a button or with an ad in a magazine, newspaper or card-deck.
You don ' have to know 1,000 people in order to be successful in
MLM--but it does help!
Make
a quick list of everyone you know. Make a list of people you know
locally and those out of state and out of the country. From your
hairdresser, to your kids grade school teacher put down every single
living, breathing individual you know. Don't pre-judge their interest,
just put their name down on a piece of paper and let your upline
know how many names you have. Most everyone knows at least 100 people.
Many know 300 or more. Ask your upline the best method you should
use to contact your list.
Inform
your prospect of all the different ways of generating leads nationally
(if you have them). Whether the company provides leads, or your
upline through co-op ads, let them know their options and the cost.
Lead-generating and mailing list companies of high integrity are
also a good source to use for your prospect.
#8. I need money NOW. This would take too long to work.
Unless
your MLM offers some sort of quick-start bonus or a fairly substantial
retail profit built into the price, you won't find your fortune
in 30 days. Yes, it does take 6 months to a year to build a profitable
monthly residual income. Don't lie to your prospect, or stretch
the truth that they can make fast money in your MLM, unless you're
ready to provide proof and a outline on how to achieve it!
Many
prospects join a MLM without all the facts. They may believe that
all the have to do is mail 100 post-cards a month and they can make
a $1,000 by the end of the third month! And when that third month
rolls around, guess what? They're mad! At YOU! They also immediately
drop out and have a bad taste in their mouth about the MLM industry.
Do
not let this happen to you. Do not be the reason for your downline
to quit. If you're mis-informing your prospects of the profit potential
of your MLM merely to get them to join you're headed for trouble.
Your sponsoring will be like a revolving door. And in the not so
near future the word will get out that you and your MLM are worthless.
To
keep this from happening provide your prospect with the FACTS, not
MYTHS about your opportunities profit potential. It helps tremendously
if you can provide examples of how either you or someone in your
upline generated their income. Give your prospect the FACTS. Then
let them make the decision. You'll be surprised at how many people
will join with you just because you didn't try to "snow"
them about how much money they can make.
#9.
My spouse is negative about these things.
If
someone's spouse is negative about MLM it is either because of mis-information
or for a relatively good reason--they blew a lot of money before
in MLM! Nobody likes to make the same mistake twice. And unless
you can convince your prospect--or their spouse--that you're different,
they won't join. It's that simple.
Most
everyone wants to believe that MLM works. What they are looking
for is someone who has the expertise and experience to paddle them
through the treacherous waters of gloom! Find out what went wrong
last time and if it is possible, insure that it won't happen again.
Do not, though, guarantee anyone's success in MLM. That's impossible.
What I find to be true 9 times out of 10 when this objection comes
up is that the person who joined a MLM and failed, did so on their
own accord.
They
failed to implement any kind of system and never did anything. They
bought the start-up kit and some products, but never contacted anyone
because they were afraid. And during this time, they were telling
their spouse that they WERE indeed doing something.
Believe
it or not, but the biggest reason for failure in MLM today is because
people do NOTHING to recruit someone. And in the few cases where
they do try, someone says NO and the immediately STOP!
They
blame their failure on the industry, the company, their upline and
the products or service! If you want to make really big money in
MLM you must be aware of this FACT.
You
must also be aware that when you begin this process of recruiting
that you are one of a mere handful of distributors who even venture
out in the recruiting zone! The road to success is lined with failure
at the rest stop .
The
key to making it big, is to not remain at the rest stop. You must
re-start your engine and venture on down the road to your next prospect!
Then and only then, will you truly begin to profit in MLM!
#10.
What would my friends or co-workers think?.
Who
cares? If they are truly your friends they will support you. Some
friends, who think they are saving you from the frustration of failure,
will encourage you to re-think your venture. They can tell you story
after story of those who have failed in the past--and that just
by associating with the MLM industry you, too will fail. They say
only the people who get in early make any money.
It
really doesn't matter what they say, it's the fact that they don't
want you to succeed. They don't want to be left behind when you
succeed.
Sticking
your head above the crowd takes some guts. I know, I've done it.
Not everyone I know supported me in my ventures. Some of my close
friends won't even join with me! Even though they know the amount
of money I'm making--and I've offered to help them! Incredible!
What
I found is that I had to get some NEW FRIENDS! Don't get me wrong.
I don't believe everyone who doesn't get into one of my opportunities
is a loser and I never talk to them again. Many of the problems
you'll have with your friends, family and co-workers is because
you shot your mouth off way before you knew what you were doing--and
guess what, you failed. They found out and ribbed you about it.
You get mad and create a wedge between your relationship. Who can
blame them? You put them down when you said you were going to get
rich in MLM and if they didn't get in they were stupid!
It's
okay to be excited about your opportunity. But, don't go overboard
with those closest to you. Share the opportunity with them, tell
them you'd like to work together and go on. Get the facts, though,
before approaching them. Do your homework. Know what you are getting
yourself and them into. Then, they will at least respect the fact
that you're treating this like a business and will give you fair
answer.
#11.
I want to wait and see if you make any money before I get in.
Another
popular response. Turn this "NO" into a customer. Say,
while you're waiting on me to succeed, you wouldn't mind being a
customer of mine, would you? Most will. Why? Because they feel a
little guilty for saying no in the first place. Take advantage of
this "guilt window" and ask for a sale. There's nothing
wrong with turning a No into a Yes. This is the time to do it!
#12.
Only the people who get in first really make any money.
More
mis-information. Ask them, If I could show you how that really isn't
true, would you reconsider? I also say, Our program is so unique,
it rewards those who move the most volume with higher commissions.
Let me show you how you can make more money then your sponsor. Show
them the facts. Then let them choose.
#13.
The Product or Service is too expensive.
Sometimes
this is true. But, I didn't get into a MLM to SAVE MONEY . I got
in MLM to MAKE MONEY !!! Most programs offer a relatively low break
even point. Show your prospect how to break even quickly. Then show
them, that after a few months they're actually getting the products
for FREE, by making more money than the products are costing them.
Another
good question is this, do you always pay the lowest price on everything
you buy? Be able to accurately describe the quality of your product.
Maybe you have a product that they can't get anywhere else. Tell
them. Maybe your product is concentrated and is actually lower in
price when compared over a long period of time. Tell them.
Or,
maybe your product does cost a little bit more, but has superior
quality. TELL THEM! Don't leave your prospect guessing why your
price is higher. If your marketing documents don't help justify
the price, and it comes as an common objection, tell your prospect
WHY it is higher and eliminate that objection immediately.
#14.
Isn't this one of those illegal pyramids?
Ask
them what their definition is of a pyramid. You'll find that over
half the people today aren't aware that all MLM's are LEGAL pyramids--just
like your job or the government is.
Plus,
most will be surprised to find out that the first in doesn't always
make the most money. Many programs today allow you to make more
money than your sponsor if you generate more volume than they do.
Be sure YOU understand your pay plan and how it works. This will
help erase this objection.
The
key to handling objections is to anticipate and expect them to occur
when talking to your prospects. This way, you won't be blown out
of the water when they ask you one. A good way to know what the
major objections to you particular MLM are is to ask your upline.
They've been in longer than you have, and they can probably share
with you what they are.
Still
better yet, get on the phone with your upline and listen to them
calling their prospects. This will help eliminate the fear you have
of calling--at least it did for me. Once I figured out the worst
thing that could happen to me was that they said NO , and that they
couldn t hurt me in any way, then I overcame my fear. I also realized
that I would probably get a lot more No s than Yes s when I called.
I expected that when I called. Remember, calling people is a numbers
game. Getting a lot of No's is all that is standing between you
and your financial future! So go out and get some No's !!
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Robert
Blackman is President of Diversified Enterprises Inc. A printing
and Direct marketing company. He is also President of The Profit
Network, a Voice Mail & Fax-On-Demand MLM company. Not only
is Robert successfully making money in 7 different network marketing
ventures, he also provides a discount printing, writing, designing
and ad placement service!
Want to know how to make money in any MLM? Now you can! Robert Blackman's
two cassettes & book entitled, "How To 100% Absolutely
Guarantee That You Make Money In Network Marketing" is now
available. For complete details on how to get them today; contact
Robert Blackman via email at: robert1mlm@aol.com
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